Sendbird Oregon Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Sendbird Oregon server Operational

90 days ago

99.83 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 21, 2023

Elevated API Errors

Resolved - The servers have returned operational.
Sep 21, 03:48 PDT

Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 21, 03:42 PDT

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

Full outage

Resolved - The servers have returned operational.

When: 12:54 - 16:24 PDT Sept 13 (19:54 - 23:24 GMT Sept 13; 04:54 - 08:24 KST Sept 14)
Impact: Full outage - all services unavailable
Root cause: Ongoing investigation into Redis 100% CPU utilization which caused broader infrastructure resource issues.
Remediation: Restarted instances while actively managing instance allocation and incoming traffic.
Sep 13, 16:24 PDT

Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 13, 12:54 PDT

Sep 12, 2023

Full outage

Resolved - When: 01:08 - 01:34 PDT September 12 (08:08 - 08:34 GMT; 17:08 - 17:34 KST)
Impact: Full outage - all services unavailable
Root cause: Ongoing investigation with AWS regarding high engine CPU utilization and ElastiCache replication lag that caused auto-scaling policies to take effect.
Remediation: Terminated instances, and scaled in auto-scaled resources.
Sep 12, 01:34 PDT

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

Sep 7, 2023

No incidents reported.

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