All Systems Operational
Sendbird Oregon server Operational
90 days ago
99.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 21, 2023
Resolved - The servers have returned operational.
Sep 21, 03:48 PDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 21, 03:42 PDT
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
Resolved - The servers have returned operational.

When: 12:54 - 16:24 PDT Sept 13 (19:54 - 23:24 GMT Sept 13; 04:54 - 08:24 KST Sept 14)
Impact: Full outage - all services unavailable
Root cause: Ongoing investigation into Redis 100% CPU utilization which caused broader infrastructure resource issues.
Remediation: Restarted instances while actively managing instance allocation and incoming traffic.

Sep 13, 16:24 PDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 13, 12:54 PDT
Sep 12, 2023
Resolved - When: 01:08 - 01:34 PDT September 12 (08:08 - 08:34 GMT; 17:08 - 17:34 KST)
Impact: Full outage - all services unavailable
Root cause: Ongoing investigation with AWS regarding high engine CPU utilization and ElastiCache replication lag that caused auto-scaling policies to take effect.
Remediation: Terminated instances, and scaled in auto-scaled resources.

Sep 12, 01:34 PDT
Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

Sep 7, 2023

No incidents reported.