Date and Time:
- May 27th(Tue) 08:00 - 08:15 UTC
- May 27th(Tue) 01:00 - 01:15 PDT
Purpose:
- Removal of outdated data
Affected product/s:
- Sendbird Chat, Desk, and Calls
Service impact:
- Chat: Full outage with 5xx errors for 15 minutes during the maintenance window
- Desk, Calls: Partial outage of APIs that using Chat during the maintenance window e.g., authentication, messaging
Posted on
May 15, 2025 - 16:46 PDT