All Systems Operational

Sendbird Oregon server Operational
90 days ago
100.0 % uptime
Today
Sendbird Business Messaging Oregon server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Database maintenance May 27, 2025 01:00-01:15 PDT

Date and Time:
- May 27th(Tue) 08:00 - 08:15 UTC
- May 27th(Tue) 01:00 - 01:15 PDT

Purpose:
- Removal of outdated data

Affected product/s:
- Sendbird Chat, Desk, and Calls

Service impact:
- Chat: Full outage with 5xx errors for 15 minutes during the maintenance window
- Desk, Calls: Partial outage of APIs that using Chat during the maintenance window e.g., authentication, messaging

Posted on May 15, 2025 - 16:46 PDT
May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Completed - The scheduled maintenance has been completed.
May 7, 00:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 00:00 PDT
Scheduled - Date and Time:
* Wednesday, May 7th at 12:00am - 12:15am PDT (7:00am - 7:15am UTC)

Purpose: 
* Database version upgrade

Service impact:
* Chat: Up to three full outages with 5xx errors (under a minute each) within the 15-minute maintenance window
* Desk, Calls: Intermittent partial outages of APIs that use Chat during the maintenance (e.g. authentication, messaging)

Apr 30, 17:19 PDT
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.