Partial outage on push function (9 minutes).
Incident Report for Sendbird Oregon
There was a partial outage on push function in us-1 region.

01:32 ~ 01:41, Feb 02, 2021 UTC (17:32 ~ 17:41, Feb 01, 2021 PST)

Customers in us-1 may have experienced push failures during that time.

Possible cause:
While we were doing maintenance on our resources, we found an issue during the deployment at 01:32, 02-02-2021 UTC. Then we immediately reverted the change and the system backed to normal at 01:41, 02-02-2021 UTC.

Next step:
We are now investigating the root cause, will be able to provide more details with RCA if required.
Posted Feb 01, 2021 - 21:55 PST
This incident affected: Sendbird Oregon server.