Internal issue only - no impact to product/platform functionality

Incident Report for Sendbird Oregon

Resolved

The servers have returned operational.

Posted Mar 20, 2023 - 12:00 PDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 20, 2023 - 11:18 PDT

Identified

This incident has been raised due to an internal issue with Sendbird's monitoring tools. Product and platform functionality is not impacted.

This incident will remain open as the necessary components are updated.

Posted Mar 20, 2023 - 11:17 PDT

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Mar 20, 2023 - 11:00 PDT

This incident affected: Sendbird Oregon server.