Dashboard and Desk connectivity issues

Incident Report for Sendbird Oregon

Resolved

When: Dec 15, 7:43a - 8:14a PST (Dec 15 3:43p - 4:14p GMT; Dec 16 12:43a - 1:14a KST)

Impact: Dashboard and Desk were unavailable during this time.

Cause: AWS connectivity issues in the US-WEST-1 and US-WEST-2 Regions.

Resolution: AWS restored connectivity at Dec 15 8:14a PST (Dec 15 4:14pm GMT; Dec 16 1:14a KST).

Posted Dec 15, 2021 - 07:43 PST